Privacy Policy

Last Updated: February 10, 2026

Welcome to CityAura. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our mobile application.

1. Information We Collect

1.1 Information You Provide

Account Information: When you create an account, we collect your email address and username.
Reviews and Ratings: Any reviews, ratings, or comments you submit about cities.

1.2 Automatically Collected Information

Device Information: Device type, operating system, unique device identifiers.
Usage Data: Pages viewed, features used, time spent in the app, and interaction patterns.
Analytics Data: App performance, crashes, and technical diagnostics.

1.3 Information from Third Parties

Firebase Services: We use Firebase for authentication, database, and analytics, which may collect additional technical data.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide and Improve Services: Deliver app functionality, personalize content, and improve user experience.
User Reviews: Display your reviews and ratings to help other users make informed decisions.
Communication: Send important updates, notifications, and respond to your inquiries.
Analytics: Understand how users interact with our app to improve features and fix issues.
Security: Detect and prevent fraud, abuse, and security incidents.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

3.1 Public Information

Your username and reviews are publicly visible to all app users.

3.2 Service Providers

Firebase (Google): Cloud hosting, authentication, and analytics.
Cloud Storage: Secure storage of user content and media.
Analytics Providers: To understand app usage and improve performance.

3.3 Legal Requirements

When required by law, legal process, or government request.
To protect the rights, property, or safety of CityAura, our users, or others.
In connection with a merger, acquisition, or sale of assets.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

Encryption: Data is encrypted in transit using SSL/TLS and at rest.
Firebase Security: We use Firebase's security rules to protect user data.
Access Controls: Limited access to personal data on a need-to-know basis.
Regular Audits: We regularly review our security practices.

Your data is stored on secure servers provided by Google Cloud Platform (Firebase) in the United States and may be transferred to other countries where our service providers operate.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

Active Accounts: Data is retained while your account is active.
Deleted Accounts: Most personal data is deleted within 30 days of account deletion.
Legal Requirements: Some data may be retained longer for legal or regulatory reasons.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your account and personal data.
Export: Download your data in a portable format.

To exercise these rights, please contact us using the information below.

7. Children's Privacy

CityAura is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 13, we will delete it immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

Posting the new privacy policy in the app
Updating the "Last Updated" date

Your continued use of CityAura after changes take effect constitutes acceptance of the updated policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or shared
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: yannicksdapps@gmail.com
App Support: Through the "Settings" > "Help & Support" section in the app

We will respond to your inquiry within 30 days.